> ## Documentation Index
> Fetch the complete documentation index at: https://support.i.moneyforward.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Hotjar

> Instructions for integrating with Hotjar. This guide covers the full process from logging in to Hotjar as an administrator to completing the integration with MoneyForward Admina.

## Supported Features

<Badge color="blue">Account Deletion</Badge> <Badge color="blue">Account Provisioning</Badge>

## Prerequisites

### How to Log In to Hotjar

Go to the [Hotjar login page](https://insights.hotjar.com/login) and sign in with your email address and password.

<Info>
  External authentication accounts such as Google or SSO cannot be used for the integration. For details, see [\[Restriction\] Integration Failure with Google Authentication or SSO External Accounts](/en/it-management/faq/7gbneu0vz5-auth-error).
</Info>

<img src="https://mintcdn.com/moneyforwardi/nsfls_1kFmYtx8ta/images/integrations/6jxo7aavg3/1657852109241-image.png?fit=max&auto=format&n=nsfls_1kFmYtx8ta&q=85&s=ace0a52099f7e9a26aa4e655a7f49b6f" alt="Hotjar login screen" width="530" height="879" data-path="images/integrations/6jxo7aavg3/1657852109241-image.png" />

### How to Find Your Workspace Key

After logging in to Hotjar, open the **menu from the icon in the upper right**. Go to **Account Settings > Organizations & sites** to reach the Sites & Organizations page.

The **Organization name** next to the building icon is your **workspace key** — copy it.

<img src="https://mintcdn.com/moneyforwardi/nsfls_1kFmYtx8ta/images/integrations/6jxo7aavg3/1654746555731-image.png?fit=max&auto=format&n=nsfls_1kFmYtx8ta&q=85&s=5d1d13b4df2a80c5d87ac95947a86eed" alt="Workspace key confirmation" width="1827" height="595" data-path="images/integrations/6jxo7aavg3/1654746555731-image.png" />

## Integration Setup

Search for **Hotjar** on the MoneyForward Admina integrations page.

<img src="https://mintcdn.com/moneyforwardi/nsfls_1kFmYtx8ta/images/integrations/6jxo7aavg3/1654840439352-image.png?fit=max&auto=format&n=nsfls_1kFmYtx8ta&q=85&s=2ed96a5b567c0b08778309231bf15fb3" alt="Integration search" width="1080" height="592" data-path="images/integrations/6jxo7aavg3/1654840439352-image.png" />

Enter the **workspace key** obtained in the previous step.
Along with the **email address and password** for your Hotjar login, then click **Connect**.

<img src="https://mintcdn.com/moneyforwardi/nsfls_1kFmYtx8ta/images/integrations/6jxo7aavg3/1654840471829-image.png?fit=max&auto=format&n=nsfls_1kFmYtx8ta&q=85&s=c1b2b4e2f10ad74311eed0bd3490f3cf" alt="Integration settings screen" width="519" height="777" data-path="images/integrations/6jxo7aavg3/1654840471829-image.png" />

Once the integration with Hotjar is successful, registered user information will appear in the account list.

If the integration did not complete successfully.
Click **Edit** from the Status tab on the integrations page and try connecting again.

If the issue persists, please contact us via chat.

For an overview of the Hotjar integration, visit the [integration page](http://admina.moneyforward.com/en/integrations/hotjar).