> ## Documentation Index
> Fetch the complete documentation index at: https://support.i.moneyforward.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Twilio (Integration suspended)

> Instructions for integrating with Twilio. This guide covers the full process from logging in to Twilio as an administrator from MoneyForward Admina to completing the integration.

<Info>
  This service integration is currently suspended. Please refer to the Help section in the admin console for details.
</Info>

## Supported Features

<Badge color="blue">Account Provisioning</Badge> <Badge color="blue">Account Deactivation</Badge>

## Prerequisites

### How to Log In to Twilio

Go to the [Twilio login page](https://www.twilio.com/login), enter your email address and password, and log in.

<img src="https://mintcdn.com/moneyforwardi/71MdzblAHGiDLIU5/images/integrations/uryg6oec9d/image-1.png?fit=max&auto=format&n=71MdzblAHGiDLIU5&q=85&s=21a57a5f2ee05fbd6cc15137f9f570f5" alt="Twilio login page" width="1383" height="384" data-path="images/integrations/uryg6oec9d/image-1.png" />

### How to Set Up Two-Factor Authentication

After logging in to Twilio, go to User Settings.

Change the Two-Factor Authentication (2FA) Method to **Another authenticator app** and click **Update 2FA Methods**.

<img src="https://mintcdn.com/moneyforwardi/71MdzblAHGiDLIU5/images/integrations/uryg6oec9d/image-2.png?fit=max&auto=format&n=71MdzblAHGiDLIU5&q=85&s=edb06b57cfa02f256a5fe8140b1bdd62" alt="2FA settings screen" width="1760" height="278" data-path="images/integrations/uryg6oec9d/image-2.png" />

A QR code will be issued. **Register it in your Authenticator app and save the QR code image at the same time**.

<img src="https://mintcdn.com/moneyforwardi/71MdzblAHGiDLIU5/images/integrations/uryg6oec9d/image-3.png?fit=max&auto=format&n=71MdzblAHGiDLIU5&q=85&s=1c30d995791dd3a4afb38b1c6f56f9c3" alt="QR code screen" width="670" height="651" data-path="images/integrations/uryg6oec9d/image-3.png" />

### How to Obtain the Workspace Key

Go to the Dashboard, where the **Account SID** is displayed under **Project info**.

The **Account SID is your workspace key**. Save it for later.

<img src="https://mintcdn.com/moneyforwardi/71MdzblAHGiDLIU5/images/integrations/uryg6oec9d/image-4.png?fit=max&auto=format&n=71MdzblAHGiDLIU5&q=85&s=e8ba8fa88d9e832f0ec94e786beee642" alt="Account SID display screen" width="1760" height="783" data-path="images/integrations/uryg6oec9d/image-4.png" />

## Integration Setup

In the MoneyForward Admina integration screen, search for **Twilio**.

<img src="https://mintcdn.com/moneyforwardi/71MdzblAHGiDLIU5/images/integrations/uryg6oec9d/image-5.png?fit=max&auto=format&n=71MdzblAHGiDLIU5&q=85&s=ef5544cfb0c6296a1f985bd77775133e" alt="Admina integration screen" width="765" height="380" data-path="images/integrations/uryg6oec9d/image-5.png" />

Enter the information obtained in the previous steps and click **Connect**.

* **Workspace key**: Account SID
* **Email address**: Email address of the account with Admin permissions
* **Password**: Password of the account with Admin permissions
* **Two-factor authentication**: Upload the QR code image obtained in the previous step

<img src="https://mintcdn.com/moneyforwardi/71MdzblAHGiDLIU5/images/integrations/uryg6oec9d/image-6.png?fit=max&auto=format&n=71MdzblAHGiDLIU5&q=85&s=916728bcce03404d68d88f1e07c1d0da" alt="Integration information input screen" width="940" height="1372" data-path="images/integrations/uryg6oec9d/image-6.png" />

Once the integration with Twilio is successful, the registered user information will be displayed in the account list.

If the integration does not complete successfully.
Click Edit in the Status tab of the integration screen and try connecting again.

If the issue persists, please contact us via chat.