> ## Documentation Index
> Fetch the complete documentation index at: https://support.i.moneyforward.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Zendesk

> Instructions for integrating with Zendesk.

## Supported Features

<Badge color="blue">Account Deletion</Badge> <Badge color="blue">Account Deactivation</Badge> <Badge color="blue">Account Provisioning</Badge>

<Info>
  This integration retrieves Staffs data only. End Users are not imported.
</Info>

## Prerequisites

### How to Log In to Zendesk

Go to the [Zendesk login page](https://www.zendesk.co.jp/login/#login), enter your email address and password, and log in.

<img src="https://mintcdn.com/moneyforwardi/tJkXXxBZH7Ty4mGf/images/integrations/c45qdh3j6c/1661909397283.png?fit=max&auto=format&n=tJkXXxBZH7Ty4mGf&q=85&s=e03212930f3e36d00ee21e1ef0753c15" alt="Zendesk login screen" width="601" height="351" data-path="images/integrations/c45qdh3j6c/1661909397283.png" />

### How to Obtain the Workspace Key

After logging in to Zendesk, part of the URL displayed is your **workspace key**. Save this for later.

`https://{workspace-key}.zendesk.com/agent/dashboard`

<img src="https://mintcdn.com/moneyforwardi/tJkXXxBZH7Ty4mGf/images/integrations/c45qdh3j6c/1640527324835.png?fit=max&auto=format&n=tJkXXxBZH7Ty4mGf&q=85&s=e02025ca9d758339c700aa22e390f4d0" alt="Obtaining the workspace key" width="942" height="322" data-path="images/integrations/c45qdh3j6c/1640527324835.png" />

## Integration Setup

In the MoneyForward Admina integration screen, search for **Zendesk**.

<img src="https://mintcdn.com/moneyforwardi/tJkXXxBZH7Ty4mGf/images/integrations/c45qdh3j6c/1648710426142.png?fit=max&auto=format&n=tJkXXxBZH7Ty4mGf&q=85&s=125377b15d034b24cb41a09f2019d0fa" alt="Zendesk search" width="839" height="390" data-path="images/integrations/c45qdh3j6c/1648710426142.png" />

Enter the **workspace key** obtained in the previous step and click **Connect**.

<img src="https://mintcdn.com/moneyforwardi/tJkXXxBZH7Ty4mGf/images/integrations/c45qdh3j6c/1640527360870.png?fit=max&auto=format&n=tJkXXxBZH7Ty4mGf&q=85&s=3c46f576d6a9b2488b6d2288f4adf366" alt="Integration screen" width="860" height="650" data-path="images/integrations/c45qdh3j6c/1640527360870.png" />

Once the integration with Zendesk is successful, the registered user information will be displayed in the account list.

If the integration does not complete successfully, click **Edit** in the Status tab of the integration screen and try connecting again.

If the issue persists, please contact us via chat.

For an overview of the Zendesk integration, see the [integration page](http://admina.moneyforward.com/en/integrations/zendesk).