> ## Documentation Index
> Fetch the complete documentation index at: https://support.i.moneyforward.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Twilio (Integration Suspended)

> Instructions for integrating with Twilio. Covers the full workflow from admin login to completing the integration between MoneyForward Admina and Twilio.

<Info>
  This service integration is currently suspended. For details, please see the Help section in the admin console.
</Info>

## Supported Features

<Badge color="blue">Account Creation</Badge> <Badge color="blue">Account Deactivation</Badge>

## Prerequisites

### How to Log In to Twilio

Go to the [Twilio login page](https://www.twilio.com/login), enter your email address and password, and log in.

<img src="https://mintcdn.com/moneyforwardi/71MdzblAHGiDLIU5/images/integrations/uryg6oec9d/image-1.png?fit=max&auto=format&n=71MdzblAHGiDLIU5&q=85&s=21a57a5f2ee05fbd6cc15137f9f570f5" alt="Twilio login page" width="1383" height="384" data-path="images/integrations/uryg6oec9d/image-1.png" />

### How to Configure Two-Factor Authentication

After logging in to Twilio, go to User Settings.

Change the **Two-Factor Authentication (2FA) Method** to **Another authenticator app**, then click **Update 2FA Methods**.

<img src="https://mintcdn.com/moneyforwardi/71MdzblAHGiDLIU5/images/integrations/uryg6oec9d/image-2.png?fit=max&auto=format&n=71MdzblAHGiDLIU5&q=85&s=edb06b57cfa02f256a5fe8140b1bdd62" alt="2FA settings screen" width="1760" height="278" data-path="images/integrations/uryg6oec9d/image-2.png" />

A QR code will be generated. **Register it in your authenticator app and save the QR code image** at the same time.

<img src="https://mintcdn.com/moneyforwardi/71MdzblAHGiDLIU5/images/integrations/uryg6oec9d/image-3.png?fit=max&auto=format&n=71MdzblAHGiDLIU5&q=85&s=1c30d995791dd3a4afb38b1c6f56f9c3" alt="QR code screen" width="670" height="651" data-path="images/integrations/uryg6oec9d/image-3.png" />

### How to Obtain Your Workspace Key

Go to the Dashboard. Your **Account SID** is displayed under **Project info**.

The **Account SID is your workspace key** — save it.

<img src="https://mintcdn.com/moneyforwardi/71MdzblAHGiDLIU5/images/integrations/uryg6oec9d/image-4.png?fit=max&auto=format&n=71MdzblAHGiDLIU5&q=85&s=e8ba8fa88d9e832f0ec94e786beee642" alt="Account SID screen" width="1760" height="783" data-path="images/integrations/uryg6oec9d/image-4.png" />

## Integration Setup

In the MoneyForward Admina integrations screen, search for **Twilio**.

<img src="https://mintcdn.com/moneyforwardi/71MdzblAHGiDLIU5/images/integrations/uryg6oec9d/image-5.png?fit=max&auto=format&n=71MdzblAHGiDLIU5&q=85&s=ef5544cfb0c6296a1f985bd77775133e" alt="Admina integration screen" width="765" height="380" data-path="images/integrations/uryg6oec9d/image-5.png" />

Enter the information obtained in the previous steps and click **Connect**.

* **Workspace key**: Account SID
* **Email address**: Email address of an account with Admin privileges
* **Password**: Password of the account with Admin privileges
* **Two-factor authentication**: Upload the QR code image saved in the previous step

<img src="https://mintcdn.com/moneyforwardi/71MdzblAHGiDLIU5/images/integrations/uryg6oec9d/image-6.png?fit=max&auto=format&n=71MdzblAHGiDLIU5&q=85&s=916728bcce03404d68d88f1e07c1d0da" alt="Integration details input screen" width="940" height="1372" data-path="images/integrations/uryg6oec9d/image-6.png" />

Once the integration with Twilio is successful, registered user information will appear in the account list.

If the integration does not complete successfully, go to the **Status** tab on the integrations screen, click **Edit**, and try connecting again.

If the issue persists, please contact us via chat.