> ## Documentation Index
> Fetch the complete documentation index at: https://support.i.moneyforward.com/llms.txt
> Use this file to discover all available pages before exploring further.

# xMatters

> How to integrate with xMatters. This explains the full process, from getting an API key through to completing the integration.

## Prerequisites

### Checking your workspace key

After logging in to xMatters, the subdomain in the URL is your workspace key. Save it.

```text theme={null}
https://{workspace key}.xmatters.com/
```

### Getting your API key

1. On your own profile screen, click **More Actions**, then select **Manage API Keys**.

   <img src="https://mintcdn.com/moneyforwardi/pdxpllKfOFMmBhRM/images/integrations/xmatters/more-actions.png?fit=max&auto=format&n=pdxpllKfOFMmBhRM&q=85&s=8ed235a6f98118e29ef57a1a3747cdcb" alt="More Actions menu" width="1920" height="606" data-path="images/integrations/xmatters/more-actions.png" />

2. Click **Create API Key Credential**.

   <img src="https://mintcdn.com/moneyforwardi/pdxpllKfOFMmBhRM/images/integrations/xmatters/manage-api-keys.png?fit=max&auto=format&n=pdxpllKfOFMmBhRM&q=85&s=1613b7f94752858ff27d619313b1c7d9" alt="Manage API Keys screen" width="1920" height="887" data-path="images/integrations/xmatters/manage-api-keys.png" />

3. Enter any name for **Name**, then click **Create**.

4. Copy and save the **API Key** and **Secret** shown. The **Secret** is shown only on this screen, so be sure to save it now.

   <img src="https://mintcdn.com/moneyforwardi/pdxpllKfOFMmBhRM/images/integrations/xmatters/api-key-created.png?fit=max&auto=format&n=pdxpllKfOFMmBhRM&q=85&s=ce002cc5b20b689cb282c6a50a397d95" alt="API key issued screen" width="1876" height="1472" data-path="images/integrations/xmatters/api-key-created.png" />

## Setting up the integration

1. On the integration screen, search for **xMatters**.

2. Enter the workspace key, API key, and API secret key from the previous step, then click **Connect**.

   <img src="https://mintcdn.com/moneyforwardi/pdxpllKfOFMmBhRM/images/integrations/xmatters/integrate-workspace.png?fit=max&auto=format&n=pdxpllKfOFMmBhRM&q=85&s=012a999ac8008fd923b8108cf21cd05a" alt="Integration setup screen" width="664" height="862" data-path="images/integrations/xmatters/integrate-workspace.png" />

3. Once the integration with xMatters succeeds, registered user information appears in the account list. If it doesn't complete successfully, first try the steps in [Troubleshooting failed SaaS integrations](/en/it-management/saas-management/93nahw45is-trouble). If that doesn't resolve it, check [Information to provide](/en/it-management/saas-management/93nahw45is-trouble#info-to-provide) and contact [support](/en/contact-support).
