> ## Documentation Index
> Fetch the complete documentation index at: https://support.i.moneyforward.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Freshchat

> How to integrate with Freshchat. This section describes a series of steps from administrator login to Freshchat from Admina by Money Forward to the integration method.

## Advance Preparation

### How to Login to Freshchat

From the [Freshchat login page](https://www.freshworks.com/live-chat-software/login/), enter your domain name and log in.

<img src="https://mintcdn.com/moneyforwardi/QzbS1Vmxd8p6iTrg/images/integrations/xwvru69a70/1659085913123-image.png?fit=max&auto=format&n=QzbS1Vmxd8p6iTrg&q=85&s=e3adbc3556e9ee20fc51ff94a3e9bae6" alt="Freshchat login screen" width="678" height="441" data-path="images/integrations/xwvru69a70/1659085913123-image.png" />

### How to get an Access Key

The **API token is the access key**. Issue an **API token** by referring to the following support page.

[https://support.freshchat.com/support/solutions/articles/50000000011-api-tokens](https://support.freshchat.com/support/solutions/articles/50000000011-api-tokens)

## Integration Setup

Search for **Freshchat** on the integration screen of Admina by Money Forward.

<img src="https://mintcdn.com/moneyforwardi/QzbS1Vmxd8p6iTrg/images/integrations/xwvru69a70/1659083984920-image.png?fit=max&auto=format&n=QzbS1Vmxd8p6iTrg&q=85&s=e96f994624b4ca4f98c7969198e84c6c" alt="Search for Freshchat on the integration screen" width="949" height="519" data-path="images/integrations/xwvru69a70/1659083984920-image.png" />

Enter a **workspace name** of any string (e.g., company name) and an **access key**, then click **Link**.

<img src="https://mintcdn.com/moneyforwardi/QzbS1Vmxd8p6iTrg/images/integrations/xwvru69a70/1659083993677-image.png?fit=max&auto=format&n=QzbS1Vmxd8p6iTrg&q=85&s=2bb213d1de71b2553576a235c2a8a5c0" alt="Enter the access key" width="615" height="599" data-path="images/integrations/xwvru69a70/1659083993677-image.png" />

If the link is successful, the registered user information will be displayed in the account list.

If it does not complete normally, **edit** it from the status tab of the integration screen and try the linkage again.

If you cannot solve it, please contact us via chat.

For an overview of the Freshchat integration, see the [integration page](https://admina.moneyforward.com/en/integrations/freshchat).