Reach out to the support team from within Admina:
- Log in to Admina
- Click the help icon (?) in the upper right
- Select Contact Support
- Enter your question and submit
Troubleshooting
Common Issues
Authentication Errors
- Verify the
X-API-Key header is set correctly
- Check whether the API key has expired
- Confirm that the auth scheme is
X-API-Key — not Bearer
Endpoint Errors
- Verify the URL (server:
https://assist.i.moneyforward.com)
- Verify the HTTP method — the AI Helpdesk API supports GET only
- Confirm that all required path and query parameters are present
Gather the following before reporting an issue:
- Request URL
- HTTP method
- Request headers (with the API key redacted)
- Query parameters
- Response status code
- Response body (the
{"ok": false, "error": ...} message)
Developer Resources
API Documentation
SDKs and Libraries
We currently do not provide official SDKs. Instead, you can generate your own client libraries from the OpenAPI specification.
There is currently no official developer community channel.
Feedback
We welcome your feedback and suggestions on the API. Please reach out to the support team — your input drives improvements to the service. Last modified on October 9, 2026
