Service management and data export for IT audits

Configuration Steps

Go to Services > SaaS > select a service > open the Info tab > select a workspace.
The Info tab displays Basic Information, Usage Information, and Procurement Information. Click Edit to fill in each field.
After editing, click Save to apply your changes.

Fields in the Info Tab

Category	Field	Values / Options	Audit Significance
Basic Information	Administrator	Select an internal user via user search	Ensures accountability (identifies the responsible owner)
Usage Information	Business Impact Level	Low / Moderate / High	Basis for business continuity planning (BCP) decisions
	Security Impact Level	Low / Moderate / High	Determines the level of security controls required
	Data Storage Region	Japan / United States / Other countries	Tracks data location (supports GDPR and similar compliance)
	Personal Information	ON (Yes) / OFF (No)	Indicates whether the service is subject to personal data protection laws
	Confidential Information	Unclassified to Top Secret	Classifies the importance of information assets
Procurement Information	Administrator	Assign the procurement / contract manager	Clarifies contract renewal and termination processes
	Vendor Information	Company name, contact person, contact details	Supports vendor management and supplier risk management
	Notes	Special contract terms, etc.	Records individual agreements or exceptions

Export Steps

Go to Settings > Organization > Export and click All Accounts List.
See also the All Accounts List (All Data) export for more details.
Open the Services tab in the downloaded file.

Output Fields in the All Accounts List — Services Tab

Column	Header	Description
A	Service Name	Name of the service (*1)
B	Workspace Name	Name of the workspace (*1)
C	Provided By	Service provider (*1)
D	Country of Origin	Country of origin (*1)
E	Certifications	Certifications held (*1)
F	Documents	Links to the service’s terms of use, privacy policy, and data security policy (*1)
G	People In Charge	Person(s) responsible
H	Basic Information Note	Notes on basic information
I	Business Impact Level	Business impact level
J	Security Impact Level	Security impact level
K	Data Store Region	Data storage region
L	Personally Identifiable Info	Personal identification information
M	Personally Identifiable Info Details	Details of the personal identification information (blank for custom apps, since there is no input field for this)
N	Confidential Info	Confidential information classification
O	Billing Manager	Billing manager
P	Vendor	Vendor name
Q	Vendor Relationship	Relationship with the vendor
R	Vendor Mail Address	Vendor email address
S	Vendor Phone Number	Vendor phone number

*1) Columns A–F show values from the Basic Information section displayed in the Info tab for connectable SaaS. Custom apps do not have this section, so these columns are not output for them. Even for connectable SaaS, columns remain blank if the corresponding data is not registered for that service.

FAQ

Q. Is there a way to manage canceled SaaS services in our service?

A. To keep records in the Services tab for IT audit purposes, register canceled services as custom apps. Add a note such as “Canceled” in the notes field.

Last modified on September 30, 2026

Introduction

Guides by use case

Guides by feature

Admin settings

FAQ and troubleshooting

Service management and data export for IT audits

Configuration Steps

Fields in the Info Tab

Export Steps

Output Fields in the All Accounts List — Services Tab

FAQ

Q. Is there a way to manage canceled SaaS services in our service?

​Configuration Steps

​Fields in the Info Tab

​Export Steps

​Output Fields in the All Accounts List — Services Tab

​FAQ

​Q. Is there a way to manage canceled SaaS services in our service?

Configuration Steps

Fields in the Info Tab

Export Steps

Output Fields in the All Accounts List — Services Tab

FAQ

Q. Is there a way to manage canceled SaaS services in our service?