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The Directory search feature lets you use multiple filters to identify IDs and save your search conditions.

Screen Overview (Directory)

The Directory search and filter screen

Filter by ID Type

Select an ID type to filter the list: All IDs / Internal IDs / External IDs / System IDs / Unknown IDs / Unmanaged IDs. To clear the filter, select All IDs. Filtering by ID type

Search by Name or Email

Search the Directory list by name or email address. To clear the search, click the (×) icon on the right.
Searching by name or email address

Status

Filter the Directory list by status. To clear the filter, uncheck the checkbox.

Period

Filter the Directory list by a specified date range. To clear the filter, click the (×) icon on the right. Filtering by period

Custom

Selecting Custom opens the Custom Range screen. Set the date range and click Apply. The Custom Range screen

Other Filters

Filter the Directory list by individual attributes (including custom attributes). To clear a filter, click the (×) icon on the right. Other filters

Has Data in Employee Master

Filter by Has data in Employee Master. This filter is available when an employee master is configured under Settings > Organization > Employee Master Settings.
Filtering by Has data in Employee Master
When you filter by Has data in Employee Master, the Services column shows the configured services. The services configured in the employee master Save your search conditions and reuse them to filter the list. This feature works the same way on the Directory, Device, and Service screens (the Accounts and Files tabs).
  1. After searching or filtering with the conditions you want to save, click [Save search]. The "Save search" icon
  2. Click [Save current search].
    The "Save current search" button
  3. On the “Save current search” screen, enter a “Search name”, then click [Save search].
    ItemDescription
    Search nameEnter a name for the search.
    DescriptionEnter a description of the search conditions.
    Share within organizationSet the visibility: Share within organization (default) or Save for myself only (shown with a lock icon). Every saved search still appears in the “Share within organization” list.
    Who can view and manage each search:
    Member role: shared searches, plus their own private searches
    Admin role: all searches, including private ones (can change, delete, or change visibility)
    Search queryShows the search query.
    The "Save current search" screen

Saved Searches

Saved search conditions appear in a list. You can run, reorder, view, and delete saved searches.
The list of saved searches
Last modified on October 8, 2026