Previously, only deactivation was allowed for cloud service accounts that could cause content loss, to prevent accidental deletion of important data. To address the need to delete accounts along with their data, account and content deletion operations have been enabled since 2024, displaying a warning notice during the process.
Account deactivation and deletion
For certain SaaS, there are two ways to remove a SaaS account: deactivation and deletion. When you choose the delete operation, some cloud services delete the account together with all content data it holds. Proceed with care.Items to verify before proceeding
See the table below for the specific target services and data. It is titled Cloud services that delete content along with account deletion. When you run this delete operation, the target account is permanently removed from the cloud service. All content data held by that account — such as mailbox emails and My Drive files — is also permanently deleted. This data cannot be recovered. Before deleting an account, make sure you understand the risk and behavior that content will also be erased. Deleted content may be recoverable through the cloud service’s own procedures in some cases. Be aware that this service cannot perform recovery.On-screen display (warning message and confirmation checkbox)
Running a delete operation with significant impact shows a warning message and confirmation checkbox, as shown below. Review them carefully before proceeding to the next step.
Cloud services that delete content along with account deletion
| Service | Data that may be deleted | Can this service transfer data at deletion? | Recovery | Official guide |
|---|---|---|---|---|
| Google Workspace | All Google Workspace data (Calendar, Gmail, My Drive files, Looker Studio, Classroom) Google Sites pages Google Play Developer account, etc. | Not possible with this service | Recoverable within 20 days via Google | Delete a user from your organization Restore a recently deleted user |
| Microsoft 365 / Microsoft Entra ID (Azure AD) | Data from Microsoft 365-related applications Email and contacts, OneDrive, SharePoint Planner, To-Do, Outlook Tasks Teams Office applications and licenses, etc. | Not possible with this service | Recoverable within 30 days via Microsoft / Entra ID | Delete a user from your organization Restore a user in the Microsoft 365 admin center |