Create a device ledger CSV for import

A Device plan is required to use the device management feature. If you have 50 or fewer IDs, the Device plan is also free. To request a trial or free use, contact us via “Ask a support representative directly” in the chat.

Recommended environment and prerequisites

We recommend CSV import in the following environment and format:

Item	Description
Character encoding	UTF-8
File format	CSV (comma-separated, `.csv`)
File name	Avoid environment-dependent characters (legacy Japanese characters, special symbols) and half-width katakana.

Import your device ledger via CSV

You can import your device ledger into our service. Before importing, please refer to CSV import precautions below.

Click Devices > Export or Import.
- Method 1 (recommended): save the CSV file from Export.
- Method 2: click “Download template” in the “Device Data Import” dialog accessible from Import and save the CSV file.
Format the items you manage according to the template.
Open Devices > Import. In the “Device Data Import” dialog, select the CSV file using [Choose file] to complete the import.

If you open the template in Excel, character corruption may occur due to issues with the application. Check the website for solutions related to character corruption in Excel. If the issue persists, use an application other than Excel.

CSV import precautions

Existing data is overwritten during CSV import. Please review the following precautions carefully.

Item	Description
Backup	Always export a CSV file as a backup before performing a CSV import. Data cannot be recovered.
Overwriting existing data	During CSV import, you must register these required fields: Asset number, Model name, Type and Status. This process overwrites data with the CSV data. If the CSV data is blank, it will overwrite with blank data.
MDM integration	If you add devices manually or via CSV after MDM sync, subsequent syncs will not merge them. Add devices first, then sync via MDM. If MDM integration is already in use, items marked with the MDM logo will not be overwritten. If the CSV value of an item marked with the MDM logo differs from its current value, a warning appears during import. The import still continues, and changes to other items are applied. If the CSV value matches the current value, no warning appears. CSV import does not match rows to existing devices by serial number. If you add a new device with the same serial number as a device synced from the MDM, two devices with the same serial number are registered. To resolve this, see the Device management FAQ.
Required fields for CSV import	You must register Asset number, Model name, Type and Status.
Device-dependent characters	Not supported.
Number of records you can register	You can register up to 10,000 records in a single import. For 10,001 or more records, perform multiple imports.

Registration template

Below are the items and specifications that can be registered using the template:

Item name	Required	Input example	Input specification
Asset number	Required	keyboard0001	Free input (max. 256 characters). Register it as a unique IT asset. If you do not have an asset number, register it as a device name + serial number, etc.
Model name	Required	MacBook Air, Early 2014	Free input (max. 256 characters)
Serial number (IMEI)		CN1230123101	Free input (max. 256 characters)
Email		user@example.com	Email address format. If you specify an email address that does not exist in our service, the email address registration will be skipped.
Type	Required	Tablet PC	Select the default value from the following list. If you change it, set the type you added in Add a new device type. Desktop PC, Laptop PC, Tablet PC, Phone, Monitor, Server, Peripherals, Other During CSV import, enter a value that exactly matches the value set for the device type, including uppercase and lowercase letters, half-width and full-width characters, and spaces.
Status	Required	Disposal/Cancellation	Please select from the following: Used, Pending, Stock, Broken, Disposal/Cancellation, Unknown
Allocation date		2023-12-21	YYYY-MM-DD or YYYY/MM/DD
Allocation end date		2023-12-22	YYYY-MM-DD or YYYY/MM/DD
Phone number		08012345678	Free input (max. 256 characters)
Location 1		Shared by Tohoku Branch	Free input (max. 256 characters)
Location 2		21F Conference Room	Free input (max. 256 characters)
Purchase date		2023-12-22	YYYY-MM-DD or YYYY/MM/DD
Memo		Memorandum. Check if Mr. Kimura was lent a security card at the time of his retirement.	Free input (max. 5,000 characters). Markdown notation is available.
Manufacturer		Apple	Free input (max. 256 characters)
Model No.		FMVA77DL	Free input (max. 256 characters)
CPU		Core i9 13900KS	Free input (max. 256 characters)
Memory		64GB memory (DDR4, 32GB x 2)	Free input (max. 256 characters)
HDD/SSD		HDD (1TB)	Free input (max. 256 characters)
OS		Windows 11 Pro for Workstations	Free input (max. 256 characters)
Version		1.2.5	Free input (max. 256 characters)
Size		13 inches	Free input (max. 256 characters)
Keyboard layout		JIS	Please select from the following: US, JIS, UK, Other
Host name		cf-1561-mm02	Free input (max. 256 characters)
SIM number		NN1234567898765	Free input (max. 256 characters)
Cellular phone plan		Unlimited MAX 5G	Free input (max. 256 characters)
Procurement method		Purchase	Please select from the following: Purchase, Lease, Rental, Other
Purchased from		Sample Corp.	Free input (max. 256 characters)
Purchase cost		120000	Numerical value
Fixed assets		Subject	Please select from the following: Subject, Not subject
Guarantee period		18 months	Free input (max. 256 characters)
Start date of use		2021-12-03	YYYY-MM-DD or YYYY/MM/DD
End date of use		2021-12-03	YYYY-MM-DD or YYYY/MM/DD
Expected return date		2021-12-03	YYYY-MM-DD or YYYY/MM/DD
Disposal/Cancellation date		2021-12-03	YYYY-MM-DD or YYYY/MM/DD

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Create a device ledger CSV for import

Recommended environment and prerequisites

Import your device ledger via CSV

CSV import precautions

Registration template

​Recommended environment and prerequisites

​Import your device ledger via CSV

​CSV import precautions

​Registration template

Recommended environment and prerequisites

Import your device ledger via CSV

CSV import precautions

Registration template