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This feature dynamically aggregates and groups devices that match a specified filter (attribute, operator, and value).

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Steps to Create a Device Group

  1. Click + at the top of the Devices screen. The + button at the top of the device list screen
  2. Select Create group. The Create group menu
  3. On the “Create device group” screen, enter a group name and description, then set the filter conditions. Click Add condition to add multiple conditions. You can connect conditions with AND or OR.
    • Group name is required, up to 255 characters.
    • Description is optional, up to 1,024 characters.
    • Attributes include device type, model name, OS, and location, plus custom fields and MDM fields.
    • Operators include: equals / not equals / contains / starts with / after / before / later than / earlier than.
    • For values, enter text or select from a dropdown or date picker, depending on the attribute type.
    The Create device group screen
  4. The number of matching devices appears, for example “X devices match.” Check the settings, then click Create. The screen showing the number of matching devices
  5. A confirmation screen appears. Check the registered details, then click Close. After creation, a new tab and group appear on the list screen. The confirmation screen after creating a group
  • You must set at least one filter condition when creating a group.
  • Conditions can only use fields of the device itself (fields such as device type, custom fields, and MDM fields). You cannot use Directory information, such as the department of the employee the device is assigned to.
  • To create a group for each department, add a custom field such as “Department” to devices and enter its values. Then use that field as a condition. This field isn’t linked to the department in the Directory, so enter and update the value for each device. To learn how to add a custom field, see Customize device management fields.

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Manage Groups

You can perform the following actions from the menu on a created group’s tab. You can also use Device > Device Settings > Device Groups (the device group management screen). Comparison of the menu for default groups and custom groups The device group management screen
  • You cannot edit or delete the default groups (PC / Phone / Other).
Last modified on October 15, 2026