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The Device Plan (paid) is required to use device management features. To request a trial, contact us via “Ask a support representative directly” in the chat.

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Overview

This feature provides comprehensive capabilities to centrally manage IT assets. It strengthens security and improves efficiency by supporting key processes throughout the device lifecycle.

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Workflow: From Device Registration to Utilization

  1. Preparation
  2. Initial registration (creating the device ledger) For details, see Register a Device.
  3. Operations, assignment, and status management For details, see Manage Device Usage and History.
  4. Periodic review and audit preparation

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Preparation

  • Plan the migration of your device ledger If you manage records elsewhere, plan the migration approach.
  • Design your management fields Decide which device attributes you want to track. You can also customize management fields.
  • Define internal operational rules Clarify who assigns devices, when, and to whom. Establish processes for returns and disposal. Set quality rules for ongoing operations, such as verifying device status monthly.

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Periodic Review and Audit Preparation

  • Visualize usage
Get a full overview of who holds which devices, current inventory counts, and any devices under repair. This makes it possible to prepare a ledger suitable for internal audits (for example, ISMS). When conducting an inventory, also refer to Conduct an Inventory.
  • Export the device ledger
Export the device list as a CSV. Run operational checklists regularly to identify missing registrations, unassigned devices, or incomplete disposals.
  • Manage disposal and redeployment
Track the device lifecycle through end-of-use and disposal. When moving to “Disposed / Cancelled” status, verify physical retrieval, data erasure, and updates.
Last modified on July 10, 2026