Disconnecting an MDM-compatible SaaS does not delete devices from the Devices screen. Device information such as the serial number and OS, the asset number, the assignment, and the status remain unchanged.The association with the disconnected MDM and the MDM fields are cleared. The MDM icon, link, and MDM fields no longer appear on the Devices screen.If you connect the same MDM again, devices with a matching serial number are merged. For how fields are handled during the merge, see Sync specifications for MDM-compatible SaaS.
Q. If I delete a SaaS entry from Integrations > Status, will the accounts on the SaaS side be deleted?A. No. The accounts on the connected service itself are not deleted.Only the data associated with that workspace is deleted.Q. If an integration shows an error status such as “Sync Failed”, is the retrieved account information deleted?A. No. If a sync fails, the account information retrieved in the previous sync remains.Retrieved data is deleted only when you disconnect the integration by clicking [Delete] in Integrations > Status.
