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Permission for this service: This feature requires Admin or Automation Manager permissions.
SaaS status: The target SaaS must be connected with admin permissions (including API permissions) that allow account creation and deletion.

Overview of Automations

Automations is a workflow feature for software and SaaS services. It automates account creation during onboarding and account deletion during offboarding. It runs automatically based on user data according to pre-configured flows, reducing routine tasks for IT teams.

Screen description (Automations)

List of automation workflows, showing the workflow list and the menu for service mapping settings
#ItemDescription
1AutomationsView a list of configured workflows.
2ServicesConfigure service mappings to enable Provisioning and Deprovisioning workflows for each service.
3Create automationSelect a template to configure the workflow.
4Search, filterFilter by keyword search and status (Enabled / Disabled / Error).
5Workflow listView the list of automation workflows.
6Three-dot menuChoose from “Delete workflow / Show logs / View workflow”.
7Items per pageSwitch between 50 or 100 items per page. Use the buttons on the right to navigate to the next or previous page.
For setup instructions, see Getting Started (Automations).
Last modified on July 14, 2026