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SaaS status: The target SaaS must be connected with administrator privileges (including API permissions) sufficient to create and delete accounts.
Automation can provision accounts when employees join. It can also deprovision (delete or deactivate) accounts when employees leave. Before enabling this, configure which SaaS and which environment (workspace) to use. Then configure which permissions and which groups to include in the automation. This page explains the service connection settings (mapping).

Check supported SaaS for automation

Check which connected SaaS, and which environment (workspace) for each, you want to include in the automation. You can check which SaaS support automation on the following screens.

Mapping methods

Configure which permission, group, or role to include in the automation. This service offers two mapping methods to match your operations. The fields available for static or dynamic mapping vary by service. You can typically configure roles, groups, teams, permissions, and licenses.

Setup steps

  1. Go to Automation Center > Services > Connection settings, then click [Add connection]. Screen showing the Add connection button on the Automation Center Services screen
  2. Select a service on the Add service screen. The services listed under Select service are the currently supported services. Services not listed are not yet supported. Screen for selecting a service on the Add service screen
  3. Select a workspace on the Service settings screen. If you have multiple workspaces, configure each one separately. Screen for selecting a workspace on the Service settings screen
  4. Configure each field on the Service settings screen, then click [Save]. Select static or dynamic mapping with the radio button, then configure it in the dropdown menu that appears below. For details on static and dynamic mapping, see Mapping methods. For custom fields, see the configuration steps. Screen for configuring static or dynamic mapping and saving the settings
  5. The mapped service appears on the Connection settings screen under the Services tab. Connection settings screen showing a mapped service under the Services tab

Next steps

After you complete this pre-configuration, create a workflow that matches your operations. For setup steps, see also Getting Started with Automations.
Last modified on August 4, 2026