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This page answers common questions about the Cost Management feature. For basic usage, see Using the Cost Management Feature.

Q. Does this service support multiple currencies such as JPY and USD? I see an “Invalid Request” error when connecting to Netsuite.

A. Multiple currencies are not supported. If you connect both a domestic and an overseas accounting system at the same time, data may not display correctly. Please disconnect one of the systems. For details, see Stop a connected service (disconnect integration).

Q. After connecting freee Accounting, MoneyForward Cloud Expense, or a similar service, no data appears.

A. Check each of the following points.
  • Whether the data is unmatched with a SaaS entry.
→ If data does not match a SaaS entry, it is hidden by default. To review unmatched data, enable the “Also show unmatched data” option. Displaying unmatched data
  • Whether the transaction is recorded as “income.”
→ Only expense (payment) data is imported. Income transactions are not imported.
  • Whether the transaction date is set to a future date.
→ Displayed data covers transactions up to and including today. Transactions with a future date are not shown.

Q. Can I connect only SaaS accounts, or only cost data?

A. freee Accounting supports account-only integration. MoneyForward Cloud Expense and Accounts Payable support both account-only and cost-only integration. During setup, select [Account data only] from the dropdown menu to import account data only. Account-data-only integration setting For other services, importing cost or account data independently is not currently supported. If you do not want to import cost data, please disconnect the integration with that SaaS. For details, see Stop a connected service (disconnect integration).

Q. When connecting freee Accounting, MoneyForward Cloud Expense, or similar services, what data is retrieved and where does it come from?

A. Data is retrieved from the following locations in each service.
  • freee Accounting
The target data is registered debit transactions listed under Accounts > Transaction List. The retrieved value is the content automatically populated in the “Payment” field. freee Accounting payment field
  • MoneyForward Cloud Expense
Payment data is imported line by line from the “Payee / Description” and “Memo” fields in the expense edit screen. MoneyForward Cloud Expense payee/description and memo fields
  • MoneyForward Cloud Accounting Plus Line items on the debit side of the journal are retrieved for the following account categories.
    • Manufacturing expenses under Cost of goods manufactured
    • Selling expenses and General and administrative expenses under Income statement
Last modified on July 14, 2026