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This service detects situations where employees are using SaaS services without the company’s knowledge — known as shadow IT.

Shadow IT

Shadow IT broadly includes employees using services like LINE or Messenger with customers, but in the context of our service description, shadow IT refers to services that are not officially approved as company tools. Detecting and properly managing shadow IT — services that the company does not track or control — is key to strengthening security and maintaining compliance.

Benefits of detecting shadow IT

Detecting and visualizing shadow IT provides three key benefits.

Flow from shadow IT setup to detection

This service detects service usage through browser extension distribution and login history.
  1. Service (shadow IT) detection Detect services (shadow IT) How shadow IT detection works using Google Workspace (reference article)
  2. Browser extension distribution Distribute the browser extension to detect shadow IT and collect service activity
    1. How to distribute the browser extension Windows standalone setup Windows GPO Windows Intune Distribute and configure Chrome extensions on Mac using configuration profiles and MDM Distribute Chrome extensions using the Google Workspace Admin Console
  3. Data collection and review Check service usage in the event log
  4. Shadow IT management and operations How to use the shadow IT management ledger

Main shadow IT detection methods

This service collects logs from multiple data sources to accurately track shadow IT usage.
Last modified on July 29, 2026