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Supported Features

Account Deletion Account Deactivation Account Creation

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What is the Zoom Integration?

This is a SaaS management platform. As SaaS tool usage grows, it helps IT administrators discover, optimize, and manage SaaS usage and costs. This helps companies make better use of their software assets. With the Zoom integration, users can view and manage access and license usage within the dashboard. It analyzes access counts, utilization rates, and license consumption to determine the optimal Zoom plan. The following features support corporate governance, cost reduction, security, and lighter SaaS management workloads:
  • SaaS discovery
  • Centralized SaaS management and database
  • SaaS and employee lifecycle management
  • Integration with 200+ SaaS applications
Account management is automated. Zoom OAuth is required to use the API, making it easy to connect with Zoom. The integration app calls the API daily to retrieve account data and role data. The retrieved data is only disclosed to the data owner and company members — it is never shared with third parties.
Uninstalling requires deletion on both the Zoom side and this service’s side. See the instructions below for details.
Owner-level permissions are required for this integration. If you do not have owner permissions, ask a user with owner permissions to change the connecting user’s permissions in the following location:Admin > Roles > Members > Role Settings > User and Permission Management
  • User, role management: Check View
  • Perform deletion, unlinking, and suspension in bulk: Check Edit (required if adding or deleting accounts)
  • Scope: Entire account
Permission settings

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Integration Setup

  1. In the integrations screen, search for Zoom.
  2. Enter any string for the workspace name (e.g., your company name) and click Connect. Workspace name input
  3. You will be redirected to the Zoom login screen. Sign in using your preferred login method or Zoom email address and password. Zoom login
  4. After logging in, a permission confirmation screen will appear. Review the content and click Authorise. Permission confirmation
  5. If you see the following screen instead of the one above, click Approve for all users. Approve for all users
  6. Click Enable. Enable
  7. Click Allow. Allow
  8. Once the integration with Zoom is successful, the registered user information will appear in the account list. If the setup does not complete successfully, go to the status tab on the integrations screen, click Edit. Try connecting again. If the issue persists, please contact us via chat.

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How to Uninstall Zoom / Disconnect

Uninstalling requires deletion on both the Zoom side and this service’s side.
  1. Go to the integrations screen, select Zoom, and click the delete button.
  2. Navigate to the Zoom Installed Apps page, find this service’s app (IT Management Cloud), and click Uninstall.

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App Scopes

This integration uses the following scopes:
  • View all user roles / role:read:admin
This scope is used to display the role names assigned to users.
  • View all user information / user:read and write:admin
This scope is used to display, add, delete, and deactivate users’ names and email addresses.
Last modified on July 22, 2026