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Supported Features

Account Deletion Account Creation
Integration is not available with personal accounts. You need a GitHub account that belongs to an organization with a Team Members menu.

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Prerequisites

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How to Log In to Zenhub

On the Zenhub login page, select GitHub and enter your GitHub username or email address and password to log in.
Google, SSO, and other external authentication accounts cannot be used for integration. For details, see Restriction: Integration Failure with Google Authentication, SSO, or Other External Authentication Accounts.
Zenhub login screen

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How to Get the Workspace Key

  1. After logging in to Zenhub, go to the organization management screen from Manage Organization in the bottom left. Manage Organization screen
  2. The following part of the URL is the workspace key — save it. Team Members is displayed as follows: https://app.zenhub.com/settings/o/{workspace-key}/users Workspace key URL

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Integration Setup

  1. In the integration screen, search for Zenhub.
  2. Enter the Workspace Key obtained in the previous step along with your GitHub email address and password. Then click Connect. Zenhub integration settings screen
  3. Once the integration with Zenhub is successful, registered user information will be displayed in the account list. If the process does not complete successfully. Click Edit in the Status tab of the integration screen and try connecting again. If the issue persists, please contact us via chat.

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Manual Account Matching When Email Address Cannot Be Retrieved

This service is a SaaS where email addresses cannot be retrieved, so the user type will be identified as “Unknown.” If necessary, manually link (match/merge) accounts with other accounts. For details on the settings, see the following: Manually Linking SaaS Accounts to Other Accounts (Matching/Merging)
Last modified on July 22, 2026