Prerequisites
How to Log In to ServiceNow
On the ServiceNow website. Click the person icon in the upper right, then enter your email address and password to log in.
How to Obtain the Workspace Key
After logging in to ServiceNow, part of the URL serves as the workspace key. Save it for later. https://{workspace key} .service-now.com/…
Integration Setup
- In the integrations screen, search for ServiceNow.
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Enter any workspace name (e.g., your company name), the workspace key obtained in the previous step. Your ServiceNow login email address and password, then click Connect.
- Once the integration with ServiceNow is successful, registered user information will appear in the account list. If the integration does not complete successfully. Go to the Status tab on the integrations screen, click Edit, and try connecting again. If the issue persists, please contact us via chat.