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Prerequisites

Getting your API token

  1. After logging in to Pingdom, select Pingdom API under Settings in the left navigation menu.
  2. Click Add API token. Pingdom API screen
  3. Enter any token name for Name, select Read access for Access Level, then click Generate token. Add API token screen
  4. Copy and save the API token shown. The API token is shown only on this screen, so be sure to save it now. API token issued screen

Setting up the integration

  1. On the integration screen, search for Pingdom.
  2. Enter the API key from the previous step, then click Connect. Integration setup screen
  3. Once the integration with Pingdom succeeds, registered user information appears in the account list. If it doesn’t complete successfully, first try the steps in Troubleshooting failed SaaS integrations. If that doesn’t resolve it, check Information to provide and contact support.
Last modified on August 24, 2026