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Prerequisites

Getting your API token

  1. After logging in to Livestorm with an admin account, select Apps from the left navigation menu.
  2. At the bottom of the page, under Build your own, click Configure your API. App marketplace screen Your account must be on the Team or Enterprise plan to use the API. If it isn’t, contact Livestorm support (help@livestorm.co) to enable the API for your workspace.
  3. Open the Token management tab and click New token. Enter any token name, and set Admin permission to Write; all other permissions can stay None. Choose a clear token name, since it matters if you ever need to revoke and re-set up the integration. Token management screen
  4. Click Save to display the API token. Be sure to copy it now using Copy API Token, since it is shown only on this screen. Token generated screen

Setting up the integration

  1. On the integration screen, search for Livestorm.
  2. Enter the API key from the previous step, then click Connect. Integration setup screen
  3. Once the integration with Livestorm succeeds, registered user information appears in the account list. If it doesn’t complete successfully, first try the steps in Troubleshooting failed SaaS integrations. If that doesn’t resolve it, check Information to provide and contact support.
Last modified on August 24, 2026