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Integration Specifications

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Prerequisites

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How to Log In to ISM CloudOne

On the ISM CloudOne login page, enter your customer code, account, and password to log in.
External authentication accounts such as Google or SSO cannot be used for the integration. For details, see Cannot connect with an external authentication account (Google, SSO).
ISM CloudOne login screen

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Integration Setup

  1. In the integrations screen, search for ISM CloudOne.
  2. Enter the following details and click Connect.
    • Workspace Key: The ISM CloudOne customer code
    • Username: The ISM CloudOne account
    • Password: The ISM CloudOne password
    • Base URL: The ISM CloudOne login URL https://****-ism.cloud-one.net/ismc-user/
    ISM CloudOne integration settings
  3. When the ISM CloudOne integration succeeds, registered user information will appear in the account list. If the process does not complete successfully. Click Edit from the Status tab on the integrations screen and try connecting again. If the issue persists, please contact us via chat.
Last modified on October 7, 2026