Supported Features
Account Deletion Account CreationObtaining accounts for Atlassian services such as Jira, Confluence, and Trello
For account creation, please refer to the official Atlassian documentation.
Prerequisites
How to Log in to Jira
Go to the Jira login page and enter your administrator email address and password to log in.
How to Find Your Workspace Key
After logging in to Jira, part of the URL is your workspace key. Save it for later.
How to Obtain an Access Key
- Go to your ATLASSIAN account, then navigate to Security > API tokens.
- Click Create API token, enter a name of your choice (e.g., company name or purpose), and create the API token.
The API token serves as your access key, so save it. Note: API tokens cannot be displayed again after creation.
How to Find Your Group Name (Optional)
By default, the integration looks for the Jira user group namedjira-software-users. Depending on your environment, the group name may differ, which can cause an integration error.
In that case, you will need to enter your group name manually to complete the integration. You can find the required group name under Atlassian administration > Products > Jira.
How to Obtain an Organization ID and API Key (Optional)
Entering an Organization ID and API Key during integration allows you to retrieve Last Activity data. This is optional — integration is possible without them.
- Go to ATLASSIAN Admin and navigate to Settings > API keys.
- Click Create API keys to create an API Key.
- Enter a Name (any name, such as your company name or purpose). The Organisation ID and API Key will then be displayed — these are your organization ID and API key. Copy and save them.
Note: Organisation ID and API Key cannot be displayed again after creation.
Integration Setup
- On the MoneyForward Admina integrations screen, search for Jira.
- Enter the credentials obtained in the previous steps, then click Connect: workspace key, administrator email address and password, access key, and optionally organization ID and API key.
- Once the integration with Jira is successful, registered user information will appear in the account list.
If it does not complete successfully, click Edit from the Status tab on the integrations screen and try again.
If the issue persists, please contact us via chat. For an overview of the Jira integration, see the integration page.