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Prerequisites

Getting your API ID and API key

  1. After logging in to Aircall, select Integrations & API from the left navigation menu.
  2. On the Integrations & API screen, click API Keys at the top right.
  3. Click Generate an API key, enter any key name, then click Confirm.
  4. Copy and save the API ID and API Key shown. The API key is shown only on this screen, so be sure to save it now.

Setting up the integration

  1. On the integration screen, search for Aircall.
  2. Enter the API ID and API secret key from the previous step, then click Connect. Integration setup screen
  3. Once the integration with Aircall succeeds, registered user information appears in the account list. If it doesn’t complete successfully, first try the steps in Troubleshooting failed SaaS integrations. If that doesn’t resolve it, check Information to provide and contact support.
Last modified on August 24, 2026